The Japanese as well as the Indian restaurants were fabulous! Great food and service. Bed was too high, but comfortable.
Shardul
декабрь 2024 г.
Everything about Ritz Carlton was simply excellent, it’s by far one of our best experiences we must say, staffed with quiet well mannered young staff who are ever willing to assist going out of the way… everything abt this place is simply awesome and credit goes to all staff for the excellent services provided… they set a perfect example for excellency in customer service.
Brian
июль 2024 г.
The suite was superb. Nicely planned and very comfortable. The property is luxurious.
Prem
август 2023 г.
Everything from the word go was good. The hotel has understood how to impress its guests. Everything from the word go was excellent. Be it the check-in/ the rooms/ the breakfast spread or the Fine Dining Restaurants. One must visit UKIYO the open air Japanese restaurant for its exotic drinks and food. We appreciate the service / help provided by Myna/ Payelika / Vijay srivastava / Jayesh Nakte / Yugal at 3 kitchens restaurant and Mayank at UKIYO - Japanese restaurant besides all others.
Vijay
май 2022 г.
The staff were comfortable with their knowledge (considering they were all fairly young) and yet so experienced and helpful in all aspects. Nothing was a problem, very converse with local traditions as well as expectation of the guests - excellent
Jim
сентябрь 2023 г.
I paid for the breakfast and club lounge package for my staycation it Gould have been nice if booking.com gave me all options before booking the room. I ended up paying more because I did not know/ see all options.
Prachi
сентябрь 2022 г.
Excellent food. The buffet spreads are extremely sprawling and very varied. I've stayed in every single 5* in Bombay including Ritz's sister property, St. Regis. None can match the buffet spread here. Not only was the spread expansive, but every single item I had was EXCELLENT. Especially the deserts! The staff is extremely attentive and alert to your every need and super accommodating to all your requests. I had made a request to the property at the time of booking for a memory foam pillow. When I checked in, the bed was already made with 2 memory foam pillows. Didn't even have to mention it to the reception staff. I dove down to Pune in my EV and had requested the property for a power socket for me to recharge the car. When I pulled into the property, the person standing outside the door, already knew my name and was expecting me and the EV. Several small instances like this that let know that this is not your average 5* hotel. All in all, a very enjoyable experience.
Sohaill
апрель 2022 г.
Room decorated for my daughter's 18th birthday with her photographs! cleanliness and property, it's awesome. We both enjoyed every moment spent there! Staff is very polite and helping. Food is good too.
Ambika
август 2024 г.
Super friendly staff and very customer focused. Lots of freebies which made the cost very worthwhile. Amazing breakfast
Thomas
март 2025 г.
The rooms were amazing . Food was good . Location was also perfect. Superb property.
Jay
сентябрь 2022 г.